Intequal Policies

Safeguarding

What is safeguarding? Safeguarding relates to the action taken to promote welfare and protect young adults from harm. The potential harm that could affect learners at Intequal include, but are not limited to; bullying, inappropriate supervision and unsafe workplaces or working practices. Safeguarding is therefore essential in assuring the development and well-being of young people and adults alike.

Safeguarding is at the heart of everything Intequal do, this is evidenced through our daily operations including carefully recruiting staff and selecting the employers we work with. This helps ensure we keep our learners safe. We also have a specially recruited pastoral care team who regularly communicate with our learners and appointed safeguarding leads. These staff are readily available to discuss any concerns you may have whilst training with Intequal.

Read our Safeguarding Policy here.

Prevent

Prevent is one of the four P’s of the Governments Counter-Terrorism Strategy (CONTEST), with the others being Pursue, Prepare and Protect. The aim of CONTEST is to reduce the risk to the UK and its interests overseas from terrorism.

Here at Intequal we have a duty to prevent our learners from radicalisation and extremism which can lead to the participation in acts of terrorism. Intequal look for signs and vulnerabilities displayed by young adults at risk of being radicalised.

Read our Prevent Policy here.

Equality and diversity

Intequal aim to create a working environment that respects the dignity and rights of all employees and learners, creating a learning environment where individuals have the opportunity to realise their full potential.

Read our Equality and Diversity Policy here.

Bullying and harassment

Bullying and harassment is behaviour that makes someone feel intimidated or offended. Harassment is unlawful under the Equality Act 2010. When harassment and bullying occur at work, they cause serious repercussions for employers and employees.  They can affect health, work performance and the success of a corporation.  Bullying, as a cause of stress at work, should be regarded as a workplace health and safety hazard. Here at Intequal we do not tolerate bullying at any level.

Read our Bullying and Harassment Policy here.

Information, advice and guidance

Intequal is committed to delivering an information, advice and guidance (IAG) service that provides a range of opportunities for learners, employers, and partners to make informed choices about their training and development needs.

Read our Information, Advice and Guidance Policy here.

Privacy

This policy applies to Intequal and how we use the personal data we collect from you, or the data you provide.

Personal data relates to information that makes you identifiable. This includes, but isn’t limited to the following:
• Name
• Telephone number
• Email address
• Educational information
• Financial information
• Personal preferences and interests
• Website usage data
• Staff contract information
Data processing is any operation or set of operations performed upon personal data. Examples of this set out within GDPR include, but aren’t limited to: recording, organising, collection, storing, adapting, altering, consulting and erasure. All data processing undertaken by Intequal is done securely and lawfully following legislation such as the Data Protection Act 2018 and GDPR 2018.

Read our Privacy Policy here.

Whistleblowing

Whistleblowing is a term used for what is legally known as a Public Interest Disclosure, which is when an employee discloses information about malpractice/ wrongdoing they discover occurring in the company.

Read our Whistleblowing Policy here.

If you wish to report anonymously, you can do so through the Government website.

GDPR and data protection

Read our GDPR Policy here.

Equal opportunities

Read our Equal Opportunities Policy here.

Appeals

Intequal has an obligation to advise you about the procedure and grounds on which you can make an appeal, and to allow all relevant appeals to be inspected by its delivery team and by an external verifier of the awarding body organisation used where appropriate.

Read our Appeals Policy here.

Complaints and Compliments

At Intequal, we are committed to providing high quality services for all our learners and employers, taking account of users’ views, and using the findings to promote and develop capacity for sustainable improvement. However, should you not be/be satisfied with our service for any reason please let us know by filling out the following forms.

Click here to submit a complaint.

Click here to submit a compliment.

Read our Complaints Policy here.