IT Technical Salesperson
Level 3 Apprenticeship Programme Summary: The aim of the IT Technical Salesperson apprenticeship programme is to provide the skills and knowledge required to begin a career as a salesperson specialising in selling software and technology products and services. The duration of this apprenticeship course is typically 14-16 months delivered in a blend of online/offline methods
What does the IT Technical Salesperson apprenticeship programme involve?
Knowledge Modules
To be eligible for the end point
assessment, learners need to pass all 6 of the required modules for this programme.
Portfolio
Produced across the apprenticeship, containing evidence from real work
projects, reports, witness testimonies and observations.
Project
This provides the opportunity to undertake a business-related project over a one week period away from the
day-to-day workplace.
End point assessment
Conducted by an independent assessor during the last few months of the programme.
Study Modules
Sales Concepts
– This module provides learners with an understanding of the various concepts involved in the sales process.
Key Topics
• Principles and ethics of sales
• Delivering value to the customer
• Sales life cycle
• Sales techniques and processes
IT Fundamentals
– This module provides learners with a practical understanding of the fundamentals of computers ystems
Key Topics
• Basic elements and architecture of computer systems
• Principles of secure coding
• Data storage
• Networking
Sales Techniques
– This module provides learners with a practical understanding of sales techniques.
Key Topics
• Negotiating sales
• Handling objections
• Closing Sales
Business Context
– This module provides learners with an understandingof the wider business context as related to sales.
Key Topics
• Business systems life cycle
• Business strategy
• The role of IT within a business
• Organisational procedures
Microsoft 365 Fundamentals
– This module will prove that you understand cloudconcepts; core Microsoft 365 services and concepts;
security, compliance, privacy and trust in Microsoft365; and Microsoft 365 pricing and support.
Key Topics
• Understand cloud concepts
• Understand core Microsoft 365 services and concepts
• Understand security compliance, privacy and trust in Microsoft 365
• Understand Microsoft 365pricing and support
Communications
– This module provides learners with a practical understanding of the various methods and techniques of communications used in the business context
Key Topics
• Unified communications
• Cultural awareness
• Interpersonal skills
• Written communications
Career Pathways
Case Studies
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Contact
Got any questions? We'd love to hear from you! Drop us a message to enquiries@intequal.co.uk with the name of your apprenticeship programme you are interested in or give us a call for more information.