Martin Greening

Managing Director at Absolute Technology UK Ltd
Visit Absolute Technology UK

An Employers Perspective!

Absolute Technology UK opened their first office in Shamrock Quay in 2005 and have since grown to become one of Hampshire’s leading IT support businesses, providing a vast array of IT services and solutions to many different industries in the south east region. Their tailored IT support and maintenance service covers everything from computer and server support, networks, cloud computing, email systems, broadband, WiFi, Microsoft 365 and VOIP telephone system to general day to day computer support.  

Having worked with Intequal as their IT training provider of choice for over 7 years now, Martin Greening, Absolute Technology’s Managing Director explains how acquiring and training talent through an ongoing apprenticeship training programme has made such a positive impact on his business.

Martin said, “Brad was our first apprentice in 2014. He is an absolute legend and a very nice chap who has developed some great skills and come a long way since those early training days. “Brad has since progressed to become Absolute Technology’s Lead Field Engineer.

Why did you choose to provide apprenticeship opportunities with your company?

“We feel that with apprentices we appreciate they have hardly any work experience so we can mould them into our way of thinking to work effectively with our customers,” explains Martin. “It’s important to develop the right attitude for the right job. We have found that taking a more seasoned staff member on and getting them used to the way you do things can be a lot slower than taking on less experienced talent. An apprentice in their first job is often more enthusiastic, keen to learn and a lot more curious.”

How have Intequal supported getting the ‘right’ person for a role?

“This is what we have loved about Intequal!” Martin said. He told us, “The candidates that have been presented to us by Russell Collins (Principal Consultant at Intequal) have been stars, keen to go forward and learn more in a role that really sparks their interest and are not just turning up to an interview because their parents sent them. Martin continued, “We believe you can train anyone anything if you have the right attitude to start with. We look how keen candidates are. The main thing for us is that the successful applicant has to like people as well as be a lover of tech because as a part of a managed service provider team they will be constantly speaking to customers.”

Were you concerned that supporting an apprentice would take up a lot of time?

Martin said, “We were committed to training and teaching someone from scratch, explaining our way of thinking and company ethos but we also made sure we were prepared to listening to their thoughts, customise their skills, and tailor training around areas of interest where possible. For example, our second apprentice, Reece was more interested in the networking and telephony side of IT support so we look at adding in more vendor specific qualification courses that he wanted to do. Microsoft Teams is increasingly popular with our clients and Rhys is a skilled practitioner now able to align the benefits of this application to customers’ needs.” 

How has your apprenticeship programme made an impact on your business?

Martin told us, “During lockdown the tech support industry has accelerated. We have grown exponentially and are now looking for another apprentice to expand the team. Absolute Technology have Microsoft silver partner status and are keen advocates of Microsoft IT software and applications.” Martin explains, “Microsoft is a dynamic service that introduces new features daily – once we learn what’s new, we apply the new technology to help solve problems and provide solutions for our customer needs. Microsoft Cloud, 365, Azure including Teams is where we are seeing growth. We are reselling what is good for the customer and where the future is leading and that is what we feel make this industry an exciting place to work for apprentices.”

What would you tell other businesses considering making the commitment to train an apprentice?

Martin said, “There are a lot of sceptics out there but in my view IT apprenticeships managed correctly through a quality training provider like Intequal are fantastic and I would say 100% definitely take on apprentices to support your business growth. I think you get a different league of individual which helps drive innovation and takes your business capabilities to a whole new level.”

Why do you feel supporting local talent is important?

Martin summed up his thoughts by saying, “I think it’s good to bring new skill, enthusiasm, ideas and energy into the industry. Training people from a young age is extremely important because it gives them the opportunity to develop the skills the way they want and still meet the goals your business needs to grow. Taking on an apprentice really does enhance your company and it gives young people a great opportunity to do what they are passionate about.”

Absolute Technology UK opened their first office in Shamrock Quay in 2005 and have since grown to become one of Hampshire’s leading IT support businesses, providing a vast array of IT services and solutions to many different industries in the south east region. Their tailored IT support and maintenance service covers everything from computer and server support, networks, cloud computing, email systems, broadband, WiFi, Microsoft 365 and VOIP telephone system to general day to day computer support.  

Having worked with Intequal as their IT training provider of choice for over 7 years now, Martin Greening, Absolute Technology’s Managing Director explains how acquiring and training talent through an ongoing apprenticeship training programme has made such a positive impact on his business.

Martin said, “Brad was our first apprentice in 2014. He is an absolute legend and a very nice chap who has developed some great skills and come a long way since those early training days. “Brad has since progressed to become Absolute Technology’s Lead Field Engineer.

Why did you choose to provide apprenticeship opportunities with your company?

“We feel that with apprentices we appreciate they have hardly any work experience so we can mould them into our way of thinking to work effectively with our customers,” explains Martin. “It’s important to develop the right attitude for the right job. We have found that taking a more seasoned staff member on and getting them used to the way you do things can be a lot slower than taking on less experienced talent. An apprentice in their first job is often more enthusiastic, keen to learn and a lot more curious.”

How have Intequal supported getting the ‘right’ person for a role?

“This is what we have loved about Intequal!” Martin said. He told us, “The candidates that have been presented to us by Russell Collins (Principal Consultant at Intequal) have been stars, keen to go forward and learn more in a role that really sparks their interest and are not just turning up to an interview because their parents sent them. Martin continued, “We believe you can train anyone anything if you have the right attitude to start with. We look how keen candidates are. The main thing for us is that the successful applicant has to like people as well as be a lover of tech because as a part of a managed service provider team they will be constantly speaking to customers.”

Were you concerned that supporting an apprentice would take up a lot of time?

Martin said, “We were committed to training and teaching someone from scratch, explaining our way of thinking and company ethos but we also made sure we were prepared to listening to their thoughts, customise their skills, and tailor training around areas of interest where possible. For example, our second apprentice, Reece was more interested in the networking and telephony side of IT support so we look at adding in more vendor specific qualification courses that he wanted to do. Microsoft Teams is increasingly popular with our clients and Rhys is a skilled practitioner now able to align the benefits of this application to customers’ needs.” 

How has your apprenticeship programme made an impact on your business?

Martin told us, “During lockdown the tech support industry has accelerated. We have grown exponentially and are now looking for another apprentice to expand the team. Absolute Technology have Microsoft silver partner status and are keen advocates of Microsoft IT software and applications.” Martin explains, “Microsoft is a dynamic service that introduces new features daily – once we learn what’s new, we apply the new technology to help solve problems and provide solutions for our customer needs. Microsoft Cloud, 365, Azure including Teams is where we are seeing growth. We are reselling what is good for the customer and where the future is leading and that is what we feel make this industry an exciting place to work for apprentices.”

What would you tell other businesses considering making the commitment to train an apprentice?

Martin said, “There are a lot of sceptics out there but in my view IT apprenticeships managed correctly through a quality training provider like Intequal are fantastic and I would say 100% definitely take on apprentices to support your business growth. I think you get a different league of individual which helps drive innovation and takes your business capabilities to a whole new level.”

Why do you feel supporting local talent is important?

Martin summed up his thoughts by saying, “I think it’s good to bring new skill, enthusiasm, ideas and energy into the industry. Training people from a young age is extremely important because it gives them the opportunity to develop the skills the way they want and still meet the goals your business needs to grow. Taking on an apprentice really does enhance your company and it gives young people a great opportunity to do what they are passionate about.”

 

Discover Other Stories 

Alice Jones – Infrastructure Tech Alumni

Alice's route into IT industry was not something she'd ever thought she'd be a part of, following her interest in childcare and her aim to be a paediatric nurse. During her school years, Alice did well in her GCSE's achieving 11 A-C's, completed her diploma, then...

A Springboard to Success

As part of our ‘Where are they now?’ summer campaign series we recently spoke to former apprentice, Intequal alumnus and now Lead IT Field Engineer, Brad Malcom at Absolute Technology to hear how he has successfully progressed in his career since he started his...

Day In The Life

   At Absolute Technology, a typical day for me could mean lots of different things: Some days I can be simply working on the helpdesk, taking tickets generated from calls/emails and working on them as they come in. Other days, I could be out and about...